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Protecting your Public Cloud after Meltdown and Spectre In early January, researchers unveiled several major security vulnerabilities. Dubbed Meltdown and Spectre, these two vulnerabilities pertained

7 Things to Know About AI and Customer Care Artificial intelligence for customer care is a hot subject. One industry analyst recently shared that, starting

Six Contact Center Predictions for 2018 2017 has been a terrific year for Cisco’s contact center business. We’ve held number-one market share in North America

The Role of Transparency in our Digital Economy It’s no surprise the world is going digital. With this transition comes the opportunity for economic growth,

A Necessary Paradox: Trust and Value for Industrial IoT Introducing: Cisco Industrial IoT Security Journey Series. It’s a fact: most people are worried about data breaches. A Cisco

Less is More – Fewer Cybersecurity Vendors Yield More Effective Security As I’ve talked about before, many organizations have traditionally relied on a tactical approach

The Internet of Things: 5 Predictions for 2018 The Internet of Things (IoT) has started to move to the mainstream in enterprises across all industries.

Your Opportunity to be a Cyber Hero There’s tremendous potential for operational technology (OT) and information technology (IT) professionals right now, to be cyber heroes

Securing Encrypted Traffic on a Global Scale Introduction How many engineers does it take to find malware in encrypted traffic? In case of Cisco, the

Three Things Businesses Can Do to Protect Data Privacy In today’s global digital economy, protecting data privacy is a must. With customers all over the